HAVE QUESTIONS?

Frequently Asked Questions

Can we do a ring chain for life events other than cancer?

Yes! Ring chains are foranyseason where you want someone to feel loved and supported—pregnancy, postpartum, retirement, graduation, birthdays, or just because. If you want them to know you’re thinking of them, it’s perfect for a ring chain.

What is your return policy?

All ring chain orders are non-refundable due to their personalized, made-to-order nature.

However, merch orders can be returned within 14 days of purchase, provided the items are unused and in original condition.

To start a return, please contact us at oneringcloser@gmail.com!

How do we know how many rings to choose?

When you go to the ring chain listing, you'll see a date calculator tool. You can put in your start date and end date and the tool will provide you with the total number of rings that you need. No worries

Can we customize part of the chain and have the rest filled with your premade messages?

Absolutely! Just order aCustomizable Chainon our site, and then email us at oneringcloser@gmail.com to let us know how many rings you’d like to personalize. We’ll fill in the rest with our premade motivational messages!

How long will shipping take?

Premade orders will ship within 3 days. Customized orders will ship within 3 days of you submitting the template of your custom messages.

How can I partner with One Ring Closer?

Email us - oneringcloser@gmail.com!

Where do you ship from?

Western Pennsylvania